Privacy Policy
Nevova's Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.nevova-shop.com (the "Site").
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the websites or search terms that allowed you to arrive on the Site, as well as information about how you interact with the Site. We refer to this information collected automatically under the name "Device Information".
We collect Device Information using the following technologies:
COOKIES (COOKIES)
Here is a list of cookies we use. We have listed them here so that you have the possibility to choose whether you want to authorize them or not.
_Session_id, unique session identifier, allows Shopify to store information about your session (referent, landing page, etc.).
_Shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_Shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store per single customer.
Cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_Secure_session_id, unique session identifier
Storefront_digest, unique identifier, undefined if the shop has a password, it is used to know if the current visitor has access.
- The "log files" track the activity of the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestam data (date and time).
- "Pixels", "tags" and "pixels" are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your credit card numbers, email address and phone number. This automatically collected information is designated by the name "Order Information".
When we use the expression "Personal Information" in this Privacy Policy, we refer to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
As a general rule, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
Communicate with you;
Assess potential fraud or risks; and
When it corresponds to the preferences you have communicated to us, provide you with information or advertisements about our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - to learn more about Shopify's use of your Personal Information, please visit the following page: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - to learn more about Google's use of your Personal Information, please visit the following page: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or any other legal request for information we receive, or to protect our rights.
BEHAVIORAL ADVERTISING
As indicated above, we use your Personal Information to offer you targeted advertisements or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out targeted advertising here:
FACEBOOK - https://www.facebook.com/settings/? Tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personalisees
In addition, you can refuse some of these services by visiting the Digital Advertising Alliance deactivation portal at the following address: https://optout.aboutads.info/? C=3&lang=en.
DO NOT FOLLOW
Please note that we do not change the data collection of our Site and our usage practices when we detect a "Do not track" signal on your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.
In addition, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations towards you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
When you place an order through the Site, we keep the Information about your order in our records, unless and until you ask us to delete it.
We attach great importance to your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers and transactional texts, including evaluation requests from us.Acceptance data and consent for text messaging will not be shared with third parties, with the exception of messaging partners, for the purpose of activating and operating our text messaging program.
Acceptance data and consent for text messaging will not be shared with third parties, with the exception of email partners, for the purpose of activating and operating our text messaging program.
Our website uses cookies to keep track of the items you put in your shopping cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages by SMS.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may change this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by email at nevova.info@gmail.com